Companies shifting their customer service agents to remote locations amid the COVID-19 pandemic needed, and still need, to master customer...
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© Getty Images A Hotel Left a Card in the Bathroom Explaining How to Turn on the Shower. Why You...
Source: UnsplashWhen the Coronavirus hit in early 2020, the world went into lockdown. You know that. Reading this, you probably...
Customer Service Week (October 5 – 9, 2020) is important to us here at Achievers. We’re an employee success platform,...
What do Amazon’s Jeff Bezos and Costco’s Jim Sinegal from Costco have in common? They both have a history of...